Our insurance coordinators deal with many insurance companies. Some companies offer up to six medical plans. Because many companies frequently change policies, it is sometimes difficult to accurately estimate our patient’s insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you is current.
Co-Payment: All co-payments are payable when you check in at the front desk.
HMO Patients: If a patient comes to us with a problem that they expect to be covered by medical insurance, (biopsies, tumors, infections, deformities) they must have a referral from their primary care physician. However, a referral from a doctor is not adequate for medical insurance coverage as an authorization needs to be pulled from your insurance company prior to your visit.
Also, please note that obtaining a medical referral is the patient’s responsibility. We cannot obtain the referral for you legally, and the referral cannot be obtained retroactively. If you do not have a referral we would be more then happy to reschedule your appointment or see you on a cash basis, but your medical insurance company will not pay for your treatment without a proper insurance authorization pulled prior to your appointment.
Medicare Patients: Medicare pays us directly for your care. You are responsible for any deductible and co-insurance. If Medicare denies your procedure, you are responsible for the charges.
Private and Group Insurance: As a courtesy, we will file your insurance claims for you. Upon receipt of an insurance payment, any balance due will be billed to you. If you have deposited an excessive co-payment, it will be refunded to you.
If you have any problems or questions, please ask our staff. They are well informed and up-to-date. Please call if you have any questions or concerns regarding your initial visit.